Delete your Slime Match account
You can delete an online Slime Match account inside the game or request deletion by email. This page is provided by CS Digital Games / CS MEDYA TICARET VE YAZILIM A.S. You do not need to reinstall the app or sign in to this website to make a request.
Using a browser without a mail app? Send your request to support@csmediadigital.com with the subject “Data deletion request — Slime Match”. Opening an email link does not send a message; review it and send it from your mailbox.
Delete from the game
- Open Settings → Account & privacy.
- Select Delete online account.
- Read the explanation and select Permanently delete.
- Wait for the deletion confirmation. If the connection fails, retry or contact support.
The steps above translate the current Turkish game interface. This is a permanent deletion, not deactivation. No new account is created unless you explicitly choose to create one.
Request by email
Include the app name, what you want deleted, and your player name or player/friend code if you already have it. If you do not have a code, describe the account or previous contact; we will help identify it. Include a reply address. Never send a password, session token, payment-card number or identity-document copy with the initial request. We may ask for proportionate verification before removing account data.
Data removed and data kept
The game operation removes the online profile and credentials, terms-version record, friends and requests, challenges, owned match results, move history, scores, attempt counters and test ad-reward receipts. Other players keep their own records with links to the deleted player removed.
A hashed confirmation receipt is available for 24 hours for safe retries and purged on the next service request or startup after expiry. The separate offline levels, coins, boosters and settings on your device are kept. Remove those using Android’s app-storage controls if you also want to erase local play. There is no automated backup system in the current test backend; production backup rules must be set before launch.
Support requests and response time
Email requests are reviewed by the studio; they do not trigger automatic deletion. We explain any necessary verification, complete the applicable deletion and confirm the outcome. For a valid request under Türkiye’s Law No. 6698, the controller must respond as soon as possible and within 30 days. Other applicable statutory deadlines also remain in force.
Support correspondence is handled separately. If any information must be retained for a legal obligation or an identified legal claim, we explain the specific data, reason and period. We do not claim that all email or advertising-provider records disappear when a game account is deleted. For provider-held information, use the provider’s privacy controls or ask us for help.
Related information
See the Slime Match privacy notice, KVKK notice and support page. The online service remains in development; this page is also the contact route for a guest profile used with a connected test service.
Publisher
CS Digital Games
CS MEDYA TICARET VE YAZILIM A.S
Country: Türkiye