Jelly Tap Match Terms of Service

1. About these terms

These terms are an agreement between you and CS MEDYA TICARET VE YAZILIM ANONIM SIRKETI, a joint-stock company registered in Türkiye that publishes games as CS Digital Games ("we", "us"; company information). They apply to the Jelly Tap Match game ("the game", app ID games.csdigital.jellytapmatch) on Google Play and on the App Store. The rules of the store you got the game from also apply; for the App Store, section 17 applies as well.

By installing or playing the game you accept these terms. If you do not accept them, please do not use the game. The Privacy Policy explains how personal data is handled.

Nothing in these terms takes away rights that the consumer law of the country where you live gives you and that cannot be excluded by contract ("mandatory rights").

2. Who can play

The game is made for players aged 13 and over. If you are under 18 (or under the age of adulthood where you live), please read these terms with a parent or guardian, who accepts them for you. Players under 18 should ask a parent before any purchase; purchases are switched off for them until a parent turns them on in Settings → Parental controls (and are always off for players under 13), and the parental controls of Google Play (Family Link) and Apple (Ask to Buy, Screen Time) can require approval for every purchase.

3. Your licence

We give you a personal, non-exclusive, non-transferable licence, which we may end as described in section 14, to install the game on devices you own or control and to play it for your own enjoyment. The game, its levels, art, characters, sounds, music, text and code belong to us or our licensors. You may not copy, sell, rent, decompile, reverse-engineer or modify the game, except where mandatory law allows it.

4. Fair play

Do not cheat: no modified versions of the game, bots, tools that change the save file or the game's memory, or ways around purchases or ads. Do not use the game to break the law. The game detects edited save files and may restore the last unedited copy.

5. Coins and other virtual items

• Coins, powers, lives, unlimited-life time, looks and other items in the game ("virtual items") are a limited right to use features inside the game. They are not money, have no cash value, cannot be exchanged for money or anything outside the game, and cannot be sold or transferred to another person or game.
• You can earn virtual items by playing and buy some of them with real money (section 6). The game shows the real-money price of coin packs before you buy, and, where we display them, the approximate real-money value of coin prices.
• We do not take away virtual items you obtained fairly and we do not lower the value of coins you hold. We may change prices of items in coins or how items work in future updates to keep the game fair and balanced; such changes do not affect items you already have. We may correct items obtained through an obvious error, a technical fault or cheating; we will tell you, and you can contest the decision by writing to us.
• Your items are stored on your device. Version 1.0 has no cloud save. If you uninstall the game, clear its data or lose the device, your progress and items, including bought ones that were already delivered, are lost, and we cannot restore them. An active Jelly Club membership can be restored from Google Play or the App Store with Restore purchases. You can delete your game data yourself at any time (section 12).

6. Purchases

• Purchases are made through Google Play Billing on Android and through the App Store on iPhone and iPad. The price is shown in your currency, with the taxes the store applies, before you confirm, and the store takes the payment. Depending on your country, the store either sells to you itself as the merchant of record or handles the payment for us as our agent; where we are the seller (for example in Türkiye and Japan), our details are on the company information page.
• What you buy is added to your game as soon as the store confirms the payment. If something you paid for does not arrive, use Restore purchases in the Jelly Club sheet or write to us with the order number.
• Each pack shows exactly what it contains. Nothing you can buy contains a random reward.
• Before the first purchase of each kind, players in Türkiye, the EEA, the UK and Switzerland see an information sheet with the product, price, seller, delivery and withdrawal information and confirm it (in Türkiye: Ön bilgilendirme ve mesafeli satış sözleşmesi, in Turkish). In Japan a purchase confirmation is shown before every purchase.

7. Refunds and your right of withdrawal

Purchases are generally final once the item is delivered, except where the store's refund policy or mandatory law gives you a right to a refund. In particular:

• The store's refund policy applies to every purchase. You can ask Google Play for a refund in your order history, or Apple at reportaproblem.apple.com; you can also write to us. Refund decisions for the App Store are made by Apple.
• EEA, UK and Switzerland: you have 14 days to withdraw from a purchase of digital content. For coins and packs, the store asks you to agree that delivery starts at once and to acknowledge that you then lose this right; it ends once the items are delivered. If coins you bought in the last 14 days are still unused, write to us and we will refund them. For the Jelly Club subscription you can withdraw within 14 days of the first payment and pay only for the days you were a member. To withdraw, write to us (you may use the model form at the end of these terms) or use the store's refund request.
• Türkiye: for coins and packs, which are delivered instantly in electronic form, there is no right of withdrawal (Mesafeli Sözleşmeler Yönetmeliği Art. 15(1)(ğ)); you are told this before you buy and asked to confirm. You can end the Jelly Club at any time (section 8). If delivered content is faulty (for example, it never arrived), your statutory rights apply.
• Brazil: you can withdraw from a purchase within 7 days of buying it (Código de Defesa do Consumidor Art. 49) and get your money back; write to us or ask the store.
• South Korea: you can cancel a purchase within 7 days if the item has not been used, under the Act on Consumer Protection in Electronic Commerce; write to us.
• Japan: delivered digital items cannot be cancelled or returned, except where the law allows it, including a minor's right to cancel a purchase made without a guardian's consent. The seller information required by the Act on Specified Commercial Transactions is on our 特定商取引法に基づく表記 page and is linked from the game in Japan.

Refunds go back through the store to the original payment method. If a purchase is refunded, the items it delivered may be removed from your game.

8. Jelly Club subscription

• What it is: an optional monthly subscription. The game is fully playable without it.
• What members get (as shown in the Jelly Club sheet before subscribing): 60 coins every day; one free power or continue a day; three extra lives a day without videos; double coins on one new level a day; the gift-box ladder without videos; and each paid month a special Club look that stays yours. Daily perks are for that day only and do not add up. The Club contains no random rewards and no wheel spins.
• Price and renewal: the monthly price is shown in your currency before you subscribe. The subscription renews automatically every month and is charged to your Google Play account or Apple Account until you cancel it. There is no free trial unless the offer clearly says so.
• Cancelling: cancel at any time in Google Play → Payments & subscriptions → Subscriptions, on iPhone and iPad in Settings → [your name] → Subscriptions, or from the game: Settings → My Account → Manage subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. Cancelling stops the next renewal; your benefits continue until the end of the month you paid for. Deleting the game or its data does not cancel the subscription.
• Türkiye: you can end the subscription at any time without giving a reason. Ending it is as easy as starting it: through the store. If you want it to end before the paid month is over, write to us: we process the termination within 7 days and refund the unused part of the month within 15 days.
• Price or benefit changes: we will tell you in the game before a change applies to you. The store also tells you about price increases and, where the law requires it, asks for your agreement; if you do not agree, the subscription ends at the end of the current month.
• Payment problems: if a renewal payment fails, the store may give a short grace period or put the subscription on hold; the game follows the store's status.

9. The Jelly Wheel and other rewards

The Jelly Wheel gives one free spin every day and one more spin after an optional rewarded video. Each of its 8 slices has the same chance: 1 in 8 (12.5%). Spins are never sold: not for money, not for coins and not as part of the Jelly Club. All other rewards (chests, daily gifts, tasks, login rewards) have fixed, visible contents. Details: Jelly Wheel odds.

10. Ads

The game shows rewarded video ads only when you choose to watch one for the reward described on the button. Ads are provided by Google AdMob and created by third parties; we ask only for ads suitable for a general audience, but we do not control each ad. If you see an inappropriate ad, tell us. Your ad privacy choices are described in the Privacy Policy.

11. Online features (not active in version 1.0)

Duels, leagues, teams, cloud save and sign-in are shown as "coming soon" and are not active. When they start, additional rules for online play (fair play, names, community behaviour, reporting and account deletion) will be added to these terms, and you will be asked before any online profile is created.

12. Deleting your data and account

• Game data on your device: delete it at any time in the game: Settings → My Account → Delete game data on this device. This removes your progress and all items, including bought items that were already delivered, and cannot be undone. It does not cancel a subscription.
• Online account (when online features exist; not in version 1.0): delete it in the game in Settings → My Account → Delete online account.
• Without the game: you can ask us by e-mail to delete any personal data we hold, without reinstalling the game. How, and what happens next: Data & account deletion.

13. Updates and availability

We may update the game to fix problems, keep it compatible, add content or meet legal requirements. Some updates may be needed to keep playing on new system versions. We keep the game available and in conformity with these terms as the law requires. If we ever stop offering the game, we will announce it in the game or on its store page at least 30 days in advance and stop selling coins and the Jelly Club at the time of the announcement; installed copies keep working offline.

14. Ending this agreement

You can stop using the game and uninstall it at any time; this does not cancel a Jelly Club subscription (see section 8). You can also delete your data (section 12). We may end your licence if you seriously or repeatedly break these terms, for example by cheating in a way that harms others; where possible we will warn you first and tell you why, and you can contest the decision by writing to us.

15. Liability

We provide the game with reasonable care and skill. If you are a consumer, you have the legal guarantee that the game and the digital content you buy conform to the contract; nothing in these terms limits it. We are fully liable for damage we cause intentionally or through gross negligence, and for death or personal injury caused by our negligence. Beyond that, and only as far as the law allows, we are not liable for indirect or unforeseeable losses, or for losses caused by your device, your internet connection, the store or events beyond our reasonable control.

16. Law and disputes

• These terms are governed by the laws of the Republic of Türkiye.
• If you are a consumer living in another country, you also keep the protection of the mandatory laws of your country, and you may bring a claim in the courts of your country where its law allows that.
• Türkiye: consumers can apply to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) or the Consumer Court (Tüketici Mahkemesi) of their place of residence or of the transaction, within the monetary limits set each year.
• In other cases the courts of İstanbul (Çağlayan) have jurisdiction.
• United States: before going to court, please contact us so we can try to solve the problem; we will answer within 60 days. Nothing here stops you from using a small-claims court.
• Please write to us first: most problems can be solved quickly.

17. Additional terms for the App Store

If you got the game from Apple's App Store, these terms also include the following:

• These terms are between you and us, not with Apple Inc. ("Apple"). We, not Apple, are responsible for the game and its content.
• Your licence is limited to using the game on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions; the game may also be used by other accounts in your Family Sharing group where the store allows it.
• We alone are responsible for maintenance and support of the game. Apple has no obligation to provide them.
• If the game does not conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the game (if any) to you. To the extent the law allows, Apple has no other warranty obligation for the game; any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are our responsibility under these terms.
• We, not Apple, are responsible for handling any claims by you or a third party relating to the game or your use of it, including product liability claims, claims that the game fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the game or your use of it infringes its intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging the claim.
• You confirm that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• Questions, complaints or claims about the game go to us: CS MEDYA TICARET VE YAZILIM ANONIM SIRKETI, Bursa 16200, Türkiye, support@csmediadigital.com.
• You must also comply with the terms of third parties you use with the game, for example your mobile network's terms.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, may enforce them against you as a third-party beneficiary.

18. Changes to these terms

We may change these terms, for example when the game or the law changes. We will show material changes in the game or on its store page at least 30 days before they take effect, except where a change is needed sooner for legal or security reasons. If you do not agree, you can stop using the game and cancel the Jelly Club; changes never apply to purchases made before they take effect.

19. Language and contact

These terms are written in English and Turkish. For consumers in Türkiye the Turkish version applies; otherwise the English version prevails. Translations into other languages are provided for convenience only: if a translation differs from the English version, the English version prevails. This does not affect mandatory rules of your country on language or on the interpretation of consumer contracts.

Contact: support@csmediadigital.com · CS MEDYA TICARET VE YAZILIM ANONIM SIRKETI, Bursa 16200, Türkiye.

Model withdrawal form (EEA, UK and Switzerland)

(Complete and send this form only if you wish to withdraw from the contract.)

• To: CS MEDYA TICARET VE YAZILIM ANONIM SIRKETI, Bursa 16200, Türkiye, support@csmediadigital.com
• I/We hereby give notice that I/We withdraw from my/our contract for the supply of the following digital content or service: …
• Ordered on / received on: …
• Order number (from the Google Play or App Store receipt): …
• Name of consumer(s): …
• Address of consumer(s): …
• Date: …

Publisher

CS Digital Games
CS MEDYA TICARET VE YAZILIM ANONIM SIRKETI
Address: Bursa 16200, Türkiye

Company information